Refund policy

All sales are final. Her Collection does not accept cancellations, returns, or issue refunds after an order has been placed unless an error was made by Her Collection.

Please review your order carefully before completing your purchase, including the item, size, color, shipping address, and processing timeframe.

Once an order has been placed, it immediately enters our processing system and cannot be canceled.

By completing your purchase, you acknowledge and agree to our stated processing and shipping timeframes. Please do not place an order if you are unable to accommodate these timeframes.

If you experience an issue with your order, please contact us directly so we can review the matter and determine whether it qualifies for a resolution under our policies.